Reference

Privacy Controls Before You Join

Live Football Odds, Power of Thor Megaways, Rocket Crash and QRIS wallet checks create account data we must handle carefully.

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What Your Privacy Policy Covers

wongsobet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy starts at the account form: we ask for details needed to create your login, protect access, process wallet activity, and answer support questions. When you choose DANA, OVO, GoPay or QRIS, we record transaction references, time stamps, wallet channel, and status so our finance

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desk can match your account ledger without storing more than the flow requires. We also collect device signals such as browser type, IP region, session time, and cookie choices to help detect unusual access and keep the lobby stable. If access or eligibility is discussed, it
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depends on local law and is available only where local law permits. We share data only with service providers needed for hosting, payments, fraud checks, analytics, and support, and we retain records for operational, legal, and dispute-handling reasons before deleting or anonymising them when no longer
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needed.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Your Data

Fast privacy help works better when you send the account detail we can verify: username, registered mobile number, email address, and the transaction channel involved. Our support desk is available 10:00–22:00 WIB every day through live chat and email, with WhatsApp used for account follow-up when you ask us to continue there. We may request one account check before changing or releasing data so the wrong person cannot take over your privacy request.

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Live Chat Privacy Check

Use live chat from 10:00–22:00 WIB if you need a quick privacy answer about cookies, login sessions, or payment records. We ask for your username before discussing account-specific data.

Email Data Request

Send privacy requests by email when you need correction, access, or deletion handling. Include your registered email, mobile number, and whether the issue involves DANA, OVO, GoPay or QRIS.

WhatsApp Follow-up

WhatsApp is used only after you ask us to continue there. We do not send full wallet records through chat; we confirm identity first, then direct sensitive answers to email.

ACCOUNT CONTROLS

How We Handle Privacy Requests

Your account creates data at several points: joining, logging in, browsing games such as Bingo or Mega Fishing, and using wallet channels.

Account Form Data

When you open an account, we collect username, password hash, contact details, and verification markers.

Payment Record Handling

DANA, OVO, GoPay and QRIS activity is stored as transaction references, amounts, time stamps, and channel status.

Cookie Choice Control

Cookies keep your session active and remember basic preferences.

Login Security Signals

We record IP region, device type, browser version, and session time when you access the account.

Retention Rules

Some records stay longer because wallet matching, dispute handling, and legal duties require a clear account trail.

Change Request Steps

To correct or remove data, contact support with your username and registered contact detail.

Answers About Your Privacy Rights

We wrote these answers for the privacy questions you are most likely to ask before joining or after using your wallet. Each answer explains a real account step, payment record, cookie choice, or request path. If your case involves a specific transaction or device, contact us during support hours so we can check the matching account record before replying with account-level details.

We collect the details needed to create and protect your login: username, password hash, contact data, device signals, and verification markers. We use them for account access, support, fraud checks, and privacy handling.

We store wallet references, transaction time, channel status, and account ledger links. These records help match payments to your account, answer dispute questions, and confirm whether a privacy request relates to the right wallet activity.

Yes. Send your username, registered contact detail, and the field you want corrected through email or live chat. We check account ownership first, then update data where our records and retention duties allow.

On Android Chrome, tap the three-dot menu, choose Settings, open Site settings, then Cookies. You can block or clear browser storage, but some login and security functions may need cookies to work.

Only staff who need the request for support, payment matching, security checks, or technical handling can access it. We keep ticket access limited and avoid sending sensitive account data through open chat channels.

We keep records while they are needed for account service, wallet matching, fraud checks, dispute handling, and legal duties. When those needs end, we delete the record or make it non-identifying where practical.

You can ask for deletion through support with your username and registered contact detail. We verify the account, close active privacy questions first, then remove data where no legal or operational reason requires retention.

Privacy Controls Before You Join

Reach Us About Your Data

Live Chat Privacy Check

Email Data Request

WhatsApp Follow-up

How We Handle Privacy Requests

Account Form Data

Payment Record Handling

Cookie Choice Control

Login Security Signals

Retention Rules

Change Request Steps

Answers About Your Privacy Rights

01 What data do you collect when I open an account?

02 How are DANA, OVO, GoPay and QRIS records used?

03 Can I ask wongsobet to correct my account data?

04 How do I change cookie settings on my phone?

05 Who can see my privacy request?

06 How long do you keep account and wallet records?

07 Can I ask for deletion of my account data?

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